Questions and answers
If you don't find the answer you are looking for just chat with us, we are 100% human.
Top questions
Does natural deodorants work?
Yes! Fero deodorants are truly effective. It works its magic by providing ingredients that helps prevent odor while keeping your armpits dry. Shower, dry up, swipe on. and we promise that you will smell great all day!
How long will delivery take?
Sweden
Fero offers free first-class shipping on all orders delivered by Postnord in 2-3 business days.
EU
For customers living within the European Union, free first-class shipping is offered on all orders. These orders will be delivered in 2-6 business days depending on where you live. The closer you live to Sweden, the faster your products will arrive.
Rest of world
For customers living outside the European Union, free first-class shipping is offered on all orders. These will be shipped to you within 4-8 business days. The shipping rates are not inclusive of customs and duty fees that could be charged when the package reaches the country of destination. Please note that the delivery to rural addresses can result in longer delivery times.
Delivery times
US 4-6 business days
Canada 4-5 business days
Japan 4-5 business days
Brazil 7-8 business days
South Africa 7-8 business day
Please note: While we always ship out all orders within one to two business days, we cannot guarantee delivery times internationally.
Can I manage and customise my subscription?
Of course, a subscription with Fero is easy. To make any changes, please login to your account and go to Subscriptions. There you have the option to customise your subscription.
Do I need to do anything special when transitioning to Fero natural deodorant?
When transitioning to natural deodorant, your body may need a short adjustment period. Some people experience increased sweating or temporary odor changes. Don't be alarmed; this is your body detoxifying from conventional antiperspirants. With Fero by your side, switching to our deodorant is effortless. There's no requirement for any special preparations. Simply apply 2-3 swipes in each armpit, and you're all set.
Why Fero?
Fero was created from a simple yet powerful idea: to provide you with a natural deodorant that's not just good for your body but also kind to the environment. They are thoughtfully and impeccably curated deodorants that combines freshness with a commitment to sustainability, offered in an environmentally conscious packaging.
Product
Are Fero deodorants antiperspirant?
No, Fero deodorants are not antiperspirant. We've intentionally avoided using aluminum salts in our deodorants because we believe that sweating is a natural and vital bodily function. Instead, our deodorants feature alternative ingredients like corn starch, which effectively absorbs moisture, keeping you dry throughout the day. Our deodorants are highly proficient at combatting odors associated with sweating, ensuring you stay fresh. Interestingly, many individuals have reported sweating less overall after transitioning from antiperspirants to our deodorants.
Which deodorant suits me?
Choosing the perfect deodorant scent is a personal journey. While you can't try our scents beforehand, we offer detailed descriptions to help you make an informed decision:
FREE: Our Unscented Natural Deodorant celebrates individuality in a world filled with overpowering fragrances. It allows your natural personal scents to shine through, embracing authenticity. The subtle hint of coconut reminds you of the beauty of simplicity while providing a gentle foundation for your unique allure. It's a minimalist approach to personal care that respects your individuality.
EASE: Crafted for tranquility seekers, EASE combines invigorating grapefruit, soothing lavender, and comforting coconut notes. Designed with sensitivity in mind, this allergen-free scent harmonizes with your mindful practices, enhancing every aspect of your well-being journey.
PLAY: Ignite the spirit of adventure with PLAY, featuring invigorating mint and citrus top notes, balanced by lavender and grounded by patchouli. Meticulously crafted for those embracing an active and sporty lifestyle, it embodies zest for life, serenity, and the courage to explore new horizons.
DREAM: Designed for complex, curious, and unconventional souls, DREAM features green leafy and nasturtium leaves, ylang ylang, crispy green accord, elemi, cedarwood, patchouli, and lentisc notes, infused with CBD oil. It's an exploration of uncharted territories, where complexity meets curiosity, and every note is a nod to the extraordinary tapestry of life.
Find out more about our fragrances here.
How much deodorant does a Fero package contain?
Every package contains 57 grams, which should last around two (2) to three (3) months, if you swipe roughly one time per day.
Are Fero deodorants unisex?
Yes, all Fero deodorants are completely unisex. Smelling good has no gender.
When should I apply Fero deodorant?
There are no strict guidelines for when to apply your deodorant. If you're new to Fero, we suggest applying it to clean, dry underarms. This makes post-shower the perfect time.
Ingredients
What ingredients are in the Fero deodorants?
Our deodorant base are made from the very best ingredients nature has to offer. We will never include parabens or aluminium sulphates.
Caprylic/Capric Triglyceride
Smooths skin, acts as an antioxidant, providing a non-greasy feel.
Corn Starch Modified
Acts as an absorbent, helping to keep underarms dry and reduce stickiness.
Sodium Bicarbonate (Baking soda)
Neutralizes odors and helps control sweat.
Cera Microcristallina
Functions as a thickener and gives a smooth texture to the deodorant.
Cocos Nucifera (Coconut) Oil
Provides moisture to the skin, keeping it soft and hydrated.
Butyrospermum Parkii (Shea) Butter
Moisturizes the skin, particularly beneficial for sensitive underarm skin.
Polyglyceryl-3 Caprylate
Acts as an emulsifier, ensuring the deodorant's ingredients are well mixed and stable.
Cyclodextrin
Helps control odor and gradually releases additional scent throughout the day
Essential oils
Unique for each deodorant to provide natural, pleasant scents.
Are Fero deodorants vegan?
Yes! All our deodorants are made from ingredients that are vegan-friendly, and we're proud to be certified by the Vegan Society.
Can Fero deodorants expire?
All our products are devoid of parabens, which are chemical preservatives commonly found in cosmetics and personal care items. For the best experience, we recommend using our deodorants within 6-12 months of receiving them.
Are Fero deodorants safe?
Yes. Every ingredient in the Fero Deodorant formulas is fully certified for global sales. All ingredients are manufactured in Sweden to a GMP (Good Manufacturing Standard) of the highest level.
Please note: We recommend to always read about the ingredients before purchasing a product. A detailed list of all ingredients can be found on each Product page.
Subscription
How does the subscription work?
Subscribing to Fero means ensuring you never go without your favourite Fero products. With the subscription service, you can receive your product at a regular interval of your choice. The best part? You get to enjoy a special subscription discount of 15%.
Now, let's clarify a few key points:
- No obligation: We want to make it crystal clear that subscribing is entirely optional. You can choose to buy Fero deodorants individually without subscribing. By default, you're not subscribed.
- Easy subscription: Subscribing is easy. Just select the Subscribe option on the product page or check the Subscribe box when you're in your Cart.
- Total control: Once you're subscribed, you're in the driver's seat. You can customise your subscription to what works best for you: change your deodorant scents, adjust the frequency of deliveries, or set your next shipping date—all easily managed from your account.
- Flexibility: Life can get unpredictable, and that's okay. You can update your address,
cancel your subscription, or even skip a shipment whenever you need. Just log into your account, and you're in control.
Questions or need assistance? Don't hesitate to reach out to us at hello@feroculture.com. We're here to help you on your Fero journey!
How does the subscription payment work?
When it’s time for your next order, the payment will be the credit card you have registered with us and is automatically charged.
How do I cancel my Subscription?
Head into your account and hit the Subscription tab. From there you can cancel or modify your subscription in just a few clicks. If you wish to cancel, just remember to do so at least 72 hours before your next order is to be delivered.
Can I manage and customise my subscription?
Of course. To make any changes, please login to your account and go to Subscriptions. There you have the option to customise your subscription.
I don’t know how often I need a new deodorant?
A Fero deodorant lasts around two (2) to three (3) months on average, but that all depends on how often you apply it. If you notice that you are running out of deodorant sooner than expected, or if it lasts for longer, then you can easily customise your subscription to fit your personal preference.
General
How does Fero work with sustainability?
Many brands discuss sustainability, but what does it truly signify for us at Fero? Sustainability, to us, means reshaping the industry by reducing our reliance on fossil fuels and wholeheartedly investing in sustainable materials that align with the rigorous standards.
We are proud members of 1% For the Planet and The Vegan Society. Our packaging is made out of FSC certified paper, and our deodorants are produced locally in Sweden.
We're committed to authenticity, steering clear of greenwashing practices. Fero, though a young brand, is diligently striving to create the finest products with responsibility at the forefront. Our journey involves continuous evaluation of every aspect, from sourcing and production to shipping and packaging, as we work toward perfection, one step at a time.
With Fero, you're not just choosing quality; you're supporting a brand dedicated to meaningful change.
Why is the container made of paper?
At Fero, we've chosen FSC certified paper containers over plastic for one big reason: sustainability. Our packaging comes from responsibly managed forests, reducing our environmental impact. Plus, it feels great and reflects our commitment to holistic well-being.
You might notice that over time, our paper containers may show some signs of wear and tear. We want to assure you that this is a natural outcome of our dedication to sustainability. While plastic containers might retain their appearance, they come at a significant cost to the environment. Our decision to use paper aligns with our values—making choices that are better for both you and Mother Earth.
Join us in making eco-friendly choices for a better future.
What is 1% for the Planet?
1% for the Planet is a global movement where businesses commit to donating 1% of their sales to environmental causes. Fero proudly participates in this initiative, channeling 1% of its proceeds towards supporting essential environmental projects. By choosing Fero, you're not just getting premium products; you're actively contributing to a greener planet, making a positive impact on our environment.
Payments, Shipping & Returns
What payment methods do you accept?
We accept Visa, Mastercard, Amex, Maestro, UnionPay, Bancontact, iDeal, Klarna Pay Later, Klarna Pay Now, Klarna Slice It, Shop Pay, Apple Pay, and Google Pay.
What countries do you ship to?
We offer first class shipping to all of Europe. You will find the delivery options at check-out.
How long will delivery take?
Sweden
Fero offers free first-class shipping on all orders delivered by Postnord in 2-3 business days.
EU
For customers living within the European Union, free first-class shipping is offered on all orders. These orders will be delivered in 2-6 business days depending on where you live. The closer you live to Sweden, the faster your products will arrive.
Rest of world
For customers living outside the European Union, free first-class shipping is offered on all orders. These will be shipped to you within 4-8 business days. The shipping rates are not inclusive of customs and duty fees that could be charged when the package reaches the country of destination. Please note that the delivery to rural addresses can result in longer delivery times.
Delivery times
US 4-6 business days
Canada 4-5 business days
Japan 4-5 business days
Brazil 7-8 business days
South Africa 7-8 business day
Please note: While we always ship out all orders within one to two business days, we cannot guarantee delivery times internationally.
How do I return a product?
If you wish to return a product, please ensure to do so within 14 days from the day you received your order. Just make sure your items are unused and come with their labels and original packaging intact.
For damaged items, let us know within 7 days of delivery. Our quality guarantee covers manufacturing defects.
Refunds will be credited via your original payment method.
Please note: Fero won't refund return shipping fees, additional duties, taxes, or outside-the-EU charges.
We'll refund the full order if it's all returned, and if we get your return notice within 14 days of arrival, expect your refund within 14 days.
Read more here.
Return Address:
Svenska Deodorantaktiebolaget Maria Prästgårdsgata 1a
118 52 Stockholm
Sweden